Start with the sign-in method you used when you created your account.
If you joined with Apple or Google, choose the same option and the same Apple or Google account.
For email sign-in, check the email address for typos and enter your password.
If you don’t remember your password, choose “Forgot password? Use an email link”. Enter your account email, open the latest sign-in email on your phone, and follow its link back to RVLRY.
If RVLRY opens an empty or different profile, check that you used the original sign-in method before creating another account.
Still unable to sign in? Email support with your sign-in method, account email or username, and the exact error message. Do not include your password or a sign-in link.
My verification or sign-in email hasn’t arrived
Check that the email address you entered is correct.
Look in Spam, Junk and Promotions, and search your mailbox for RVLRY.
If you request another email, use the newest message. An older link may no longer work.
For account verification, open the verification link, then return to RVLRY and sign in with the same email and password.
If the newest link fails or no email arrives, tell support the email address you entered, approximately when you requested the message, and any error shown.
An activity, score or place looks wrong
Check that you’re signed in to the account you used to record the activity.
Open the activity and check its date, sport, participants, result and place. A similarly named venue may be in a different city.
If you haven’t published yet, review the result and place before saving. If saving shows an error, keep the activity open and use the retry option shown. Avoid starting a duplicate activity while the first save is unresolved.
For a published activity that’s missing or incorrect, email support with its date, sport, participants, and what should be different. Include the activity link if available, or a screenshot.
For a place problem, include the correct venue name, city and address. For a score problem, include the recorded score and the correct result.
I can’t open or join an invitation
Open the original invitation link on your phone. If you need to sign in, use the account you want to join with.
Once signed in, reopen the invitation link if the activity hasn’t opened automatically.
If you see “You’re on the list”, your request is saved but you haven’t joined yet. Check with the host before requesting again.
If you see “Invite unavailable”, ask the host whether the activity is still available. For a connection error with a “Try again” button, check your connection and retry.
If it still won’t open, send support the invitation link, the host’s username and the message on screen.
I’m not receiving notifications
In RVLRY, open Settings → Notifications. Under “On this device”, turn on notifications or open your phone’s notification settings.
In the phone’s settings, allow notifications for RVLRY and enable the alert styles you want. On iPhone, check whether Focus or Scheduled Summary is delaying alerts. On Android, check RVLRY’s notification categories; names vary by device.
Return to RVLRY → Settings → Notifications and turn on the types of alerts you want, such as Activity invitations, Comments or Going live.
Check your Inbox in RVLRY. Push preferences control phone alerts; invitations and updates remain available in Inbox even when push is off.
Still missing an alert? Tell support your phone model, operating system, the alert type and roughly when you expected it.
To change your email or password, open RVLRY → Settings → Account and choose Change email or Change password.
To report harmful content, use the menu on the profile, activity or comment. You can review blocked users in Settings → Privacy & safety → Blocked users.
To delete your account in the app, open Settings → Account → Delete account and review the confirmation. Account deletion is permanent. If you can’t access the app, use the account deletion page below.
